To be eligible for a return, your item must be unused and in the same condition you received it in the original packaging with no retail seals broken. After 30 days have passed, unfortunately we can no longer offer you a refund or exchange. ![]() Our returns policy is applied from the day in which the customer or a third party other than the postal courier acquires physical possession of the goods and will last for 30 days. If any errors occur or issues arise then this needs to be reported to us immediately so that we can investigate and resolve any issues as soon as possible. ![]() It is important that you check the contents of your order upon arrival. We will always try our best to support and assist our customers as best as we can.Ĭontact us via email: us on Instagram: us on Twitter: Returns If you have any special requests in terms of packaging or shipping please feel free to ask. Our customer reviews speak for themselves, we have over 500 positive reviews from collectors just like you, take a look at our 'Mail Call' story highlight on Instagram or our Trustpilot profile which showcases a ton of our happy customers! Special Requests This means no surprise payments and we will reserve your order for 7 days if you can't pay right away. Partial-Payment: Pay 10% + Postage now and we'll send you an invoice to complete your purchase once the items are ready to ship.Full-Payment: Pay the full amount up front and we'll notify you once your order has been dispatched.Have the latest releases shipped to you on the same day we get them in stock! When you Pre-Order with us you will have 2 options: Shipping rates are calculated at checkout, depending on the weight of your item(s) standard shipping typically cost £3.49 Pre-Orders From Standard shipping to next day delivery, we can ship your orders however you prefer! The courier we currently use is Royal Mail. We offer a range of shipping methods to best suit your needs. When packaging large orders will will double box your items to avoid damage in transit.Īdditionally, we offer 4" premium 0.55mm POP! Protectors at checkout for only £0.99 Shipping Costs If necessary we also add loose fill around the sides of the box for extra stability. We double bubble wrap all items for a compact fit so your items will not move around in the box. This is why we take all necessary steps to ensure a safe transit so your items arrive in mint condition. Orders will ship only after all items in your order are received at our warehouse.For faster delivery, order in-stock and pre-order items separately.Making sure your items arrive quickly and safely is our #1 priority. ![]() If you have an outstanding order (6-Month +), you may cancel your order without a cancellation fee.Īllpre-orderand non-Funko in-stock item ship dates aresubject to change. An update will be given if your order has been affected. If a pre-order item is damaged upon arrival, we will not ship your item untila replacement is received (item or box). This can be canceled within 24 hours after purchase.Īll pre-order items have a mint guarantee (10 Grade). ![]() A non-mint item may have a perfect grade but is not defined as such by us. Mint items are strictlypre-orderitems direct from suppliers. This is non-refundable and cannot be canceled after purchase.Īll In-Stock items are non-mint (8/10 - 9/10 Grade). If other items are purchased with larger Funko items, one or more of the different items will be automatically removed (in order to properly preserve your shipment). Our App has even more products to choose from! You can find us in the Google Play Store or in the App Store!īy purchasing this item, you agree to our Terms of Services.Īll 4-Inch Funko Pop! items will ship in soft protectors unless otherwise noted (sales, discounts).Īny Funko Pop! Items larger than 6-Inches (10-Inches & 18-Inches) must be purchased alone (Quantity of 1) with no other item in order to ship properly.
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